How it works
Transparency, end to end.
Three mechanisms work together to let you decide with facts: a live view of the kitchen, the restaurant's real inspection record, and a Trust Score that ties them into one auditable number. Here is exactly how each one works — and what it means for you.
Live Kitchen Streaming
A live camera in the kitchen, not a photo from months ago.
Cameras in the prep area only
Cameras are installed where food is prepared — never anywhere else in the premises.
Live, never recorded
The stream shows the kitchen in real time. Food O Live does not store or replay footage.
Restaurants consent at onboarding
Agreeing to live streaming is part of the partner onboarding agreement, and can be paused on request.
Staff privacy is protected
Placement rules keep faces out of frame where avoidable and are audited at installation.
What we don't show
Streaming the kitchen must never compromise the privacy of the people working in it or eating there. Camera placement rules are enforced at installation and audited.
No faces where avoidable
Camera angles are set to keep staff and diners out of frame.
No cash counters
Payment areas and tills are never in view of a stream.
No customer seating
The dining area is never streamed — only the kitchen.
Public Inspection Records
The real record, with its date and its source.
Every inspection record is shown with the authority that issued it, the date it was carried out, and a link to the original source. We display the record as it stands — we do not summarise or re-score it.
If a restaurant believes a record is out of date or incorrect, it may submit a correction or an official response, which is shown alongside the record.
Food Safety Inspection
Example Kitchen · Sample Locality
- Score
- 4.8 / 5
- Inspection date
- 14 Mar 2026
- Issuing authority
- [ISSUING AUTHORITY]
- Licence no.
- [FSSAI LICENCE NUMBER]
Trust Score
One auditable number — and a clear line on what it isn't.
- A single 0–100 figure built only from verifiable signals.
- Fully auditable — tap the score to see what it is made of.
- Refreshed as new records and live-feed data arrive.
- Not a paid placement — it cannot be bought or boosted.
- Not a star rating that blends food, delivery and packaging.
- Not an opinion — every input traces back to a source.
Components & weights (to be finalised)
- [COMPONENT NAME]
- [WEIGHT]
- [COMPONENT NAME]
- [WEIGHT]
- [COMPONENT NAME]
- [WEIGHT]
- [COMPONENT NAME]
- [WEIGHT]
The full formula, data sources and refresh cadence are documented on the methodology page.
The order journey
Five screens, from craving to doorstep.
- 1
Browse
See restaurants near you, each with a live Trust Score and inspection badge.
- 2
Watch the kitchen live
Open the live stream and see the prep area before you decide.
- 3
Order & pay securely
Place your order and pay through a secure, compliant checkout.
- 4
Kitchen prepares it live
Watch your specific order being prepared on the same stream.
- 5
Track to your door
Follow the delivery partner in real time until it arrives.
FAQ
Questions reviewers ask first.
Are the kitchen streams live or recorded?
Streams are live. Food O Live does not store or replay kitchen footage; what you see is happening in the kitchen at that moment.
Where are the cameras placed?
Cameras are installed in the food preparation area only. They are never placed at cash counters or in customer seating areas, and placement rules protect staff privacy.
Do restaurants agree to be streamed?
Yes. Consent to live streaming is part of the restaurant onboarding agreement. A restaurant can request to pause its stream through the partner dashboard.
Where do the inspection records come from?
Inspection records are shown with their issuing authority, the inspection date, and a link to the source. Restaurants may submit a correction or an official response, which is displayed alongside the record.
What is the Trust Score?
The Trust Score is a single 0 to 100 figure combining several verifiable signals. It is not a paid ranking and cannot be purchased. The exact components and weights are being finalised and published on the methodology page.